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Privacy Policy

1. Introduction

At Maximus AI, we take your privacy and data security very seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our generative AI website. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

When you visit our website or use our services, we may collect the following types of information:
– Personal Information: This includes your name, email address, and any other information you provide to us when you create an account or contact us.
– Usage Information: We may collect information about how you interact with our website, such as your IP address, browser type, and device information.
– Generated Content: Any text, images, or other content generated using our AI tools may be stored on our servers.

3. How We Use Your Information

We use the information we collect for the following purposes:
– To provide and improve our services: We use your information to generate high-quality content, improve our AI algorithms, and enhance your user experience.
– To communicate with you: We may send you emails or notifications about our services, updates, or promotions.
– To analyze usage data: We may use your information to analyze trends, track user behavior, and improve our website.

4. Data Security

We take all necessary precautions to protect your personal information and ensure its security. We use industry-standard encryption and security measures to safeguard your data from unauthorized access, disclosure, or alteration. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website or providing our services. These third parties are required to maintain the confidentiality of your information and adhere to strict data protection standards.

6. Cookies

We use cookies on our website to enhance your user experience and improve our services. Cookies are small text files that are stored on your device when you visit our website. You can choose to disable cookies in your browser settings, but please note that some features of our website may not function properly without cookies.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We recommend that you review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website. It is your responsibility to review this policy periodically to stay informed of our practices regarding your personal information.

10. Return & Refund Policy:

This & Refund Policy (Policy) applies to the purchase of digital goods and services from Maximus-AI, a product of Innovista Solutions (we, us or our).

Covered Products:
This Policy applies to the following products and services:

  • Monthly or annual subscriptions granting access to Maximus-AI’s platform’s features.

Refund Eligibility:
As a customer, you will be entitled to a refund under the following circumstances:

  1. Major Faults: If a product or service has a major fault, such as not functioning as described or being significantly defective.
  2. Misleading Description: If the product or service is not as described.
  3. Unfit for Intended Purpose: If the product or service is not suitable for the purpose for which it was described or presented.
  4. Technical Issues: If persistent technical issues prevent access to the purchased product or service.
  5. Non-Delivery of Tokens: If tokens purchased are not delivered or credited to your account due to system errors.
  6. Defective Digital Goods: If purchased digital goods are significantly defective or not as described.

Exclusions:
We retain the right to refuse a refund if:

  1. You simply changed your mind.
  2. You misused the product or service in a way that contributed to the problem.
  3. You requested a service to be carried out against our advice or were unclear about your requirements.
  4. A service problem was completely beyond our control.

Note: Typically, it takes 5- 7 working days for the refund process to be completed.

Please note that this Policy complies with the primary Consumer Guarantees that are most likely to be relevant to you. We offer no protections beyond the minimum requirements under the applicable consumer protection laws and regulations.

We provide remedies in accordance with the applicable laws and regulations. If there is any inconsistency between this Policy and the applicable consumer protection laws, the laws will prevail.

For any inquiries or claims related to returns and refunds, please contact our customer support team who will be happy to assist you.

11. Shipping and Delivery Policy:

This Shipping and Delivery Policy outlines the terms and conditions regarding the shipping and delivery of our products. Please read this policy carefully before making a purchase.

1. Delivery Methods: We offer digital delivery methods for our products and services. Upon successful payment, you will receive an email containing the necessary instructions and access credentials to download or access the purchased product or service.

2. Delivery Timeframe: For downloadable products, the delivery is instant upon successful payment. You will receive an email with instructions on to download or access the product.

3. Shipping Charges: Since our products and services are digitally delivered, there are no shipping charges involved. All costs associated with the purchase will be clearly displayed during the checkout process.

4. Order Processing: The order processing time for digital products is typically immediate upon successful payment. You will receive an email with instructions and access credentials to download or access the purchased product.

5. Customer Responsibilities: It is your responsibility to provide accurate and up-to-date information during the checkout process, including your email address. We will not be held liable for any delays or issues caused by incorrect or incomplete information provided by the customer.

6. Customer Support: If you encounter any issues or have questions regarding the delivery of your purchased product or service, please contact our customer support team. We are here to assist you and ensure a seamless experience.

7. Refunds and Returns: Please refer to our Return & Refund Policy for information on the process of returning and refunding of products or services.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@maximusai.com. We are committed to protecting your privacy and will address any issues promptly and professionally.

Thank you for trusting Maximus AI with your personal information. We are dedicated to providing you with a secure and enjoyable experience on our website.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.